Monday 18 August 2014

Writing an Online Review mark your words as once said it may leave a bad impression and a feeling of repentance

After a negative experience the emotions are weaken. Those negative experiences when occur after spending money, the sadness and disappointment is much higher. There is surely a feeling of sadness and a feeling of being cheated in our minds whenever a sad incident comes our way which involves a lot of money in it too.

Now these days the customers are much educated and are aware about the remedies to get over to the scenario of being cheated and bribed. They have also learn to take up necessary measures when cheated. Whereas in many cases the customers do not believe it to be entirely worth of spending a huge amount of money in filing the case for a miser product as the claims are limited and not the worth of all the pain taken to file a case. In place of filing a complaint under the consumer forum they turn their heads and attention towards the internet to vent out their bunch of frustrations.

So, the space which internet provides to puke out the frustration is none other than customer reviews. This article bravely outlines those 5 major things which a customer needs to focus before typing any sort of reviews online. Other spaces to jot down the reviews are through mails or letters. Below are some of the tips before striking an encounter with your keyboard.

The best of the decisions are made with the clear of the mind. It is recommended that one should whenever write a review should always be in a peaceful state of mind. One should never be in a upset mood and avoid writing something which you may later regret.

Those words which you write could be seen by anyone and everyone so it I necessary that one should watch his or her words.

Being honest and fair is much required. One should not use bad phrases and words against anyone. Calling someone liar and fraud is also not fair. One should always stay away from writing certain things which are not true and hence cannot be proven in the court.

One should write about their experience with the product or their pitch should be limited to the service and inability of the product. One should absolutely refrain from talking about the emotions and one’s personal feeling. The entire focus of the reviewer should be on the experience and event of failure of the product but not the emotions and other thoughts.

One must lay much emphasis over the facts and figures and only post such details which are authentic and are true to the best of their knowledge. One should also take care that their reviews may also be read by other customers who may or may not plan to buy such a product or service.

Other handy information before posting a review on the builders make sure about yourself that you are planning not to go with the same builder for any projects in future. Before drafting a review one must make sure about the impact of the review which you are going to post. It should not make a poor impact over your future working relations with the company. Thus one must understand the importance of words as hard words when said have a greater impact and it may tarnish the image as well.

2 comments:

  1. Sir, I have booked 2 plots , Trans Pragathi(A Bangalore realestate compnay @ Sadashivanagar) in 2014 December , Devnahalli. They had told they will do registration with 6 months . Believing them I had paid 35% of the amount. Now no office bearers are responding. When i call to GM Shashikala they will tell madam is busy and cannot attend calls . ( i am having phone call recordings with me which i have called her 76 times in 18 months )They are only bothered about new customers and want to collect 35% of money, Their GM( Shashikala) is good in speaking and collecting the initial payment. Later when we call here she gives to her support staff who don't know how to speak and transfer the phone to some number who never takes the call please check before investing with them.its purely a cheating Real estate company in blore

    ReplyDelete
  2. Sir, I have booked 2 plots , Trans Pragathi in 2014 December , Devnahalli. They had told they will do registration with 6 months . Believing them I had paid 35% of the amount. Now no office bearers are responding. When i call to GM Shashikala they will tell madam is busy and cannot attend calls . ( i am having phone call recordings with me which i have called her 76 times in 18 months )They are only bothered about new customers and want to collect 35% of money, Their GM( Shashikala) is good in speaking and collecting the initial payment. Later when we call here she gives to her support staff who don't know how to speak and transfer the phone to some number who never takes the call please check before investing with them.its purely a cheating Real estate company in blore

    ReplyDelete